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Privacy Policy

Protection of visitor and guest data

Privacy Policy

This policy explains what data we collect through the website apartmanipoljice.com, why we use it, and how we protect it when you submit an inquiry, a reservation request, or contact us.

Who Controls Your Data

Apartmani Jakovljević, Poljice, Jahorina, is responsible for the processing of your personal data. For privacy-related questions, you can contact us at info@apartmanipoljice.com or by phone at +387 65 284 465.

What Data We Collect

We may collect your first and last name, email address, phone number, country, preferred dates, number and age of guests, selected apartment, information required for transfer arrangements, message content, and other information you voluntarily enter into a form.

Technical Data

The website may record your IP address, device and browser type, form submission date, pages visited, and basic information required for website security and operation.

Purpose of Data Processing

We use your data to respond to inquiries, check availability, prepare an offer, organize your stay or transfer, communicate with you, and protect the website from misuse.

Data Sharing

We do not sell your personal data. Your data may be accessible to service providers responsible for the technical maintenance of the website, email services or hosting, as well as to competent authorities where required by applicable law.

Data Retention

We retain personal data for as long as necessary for communication, reservation fulfilment, handling possible requests or disputes, and complying with obligations under applicable regulations.

Cookies

The website may use essential cookies required for proper operation, as well as analytics or marketing cookies when such services are enabled. You can manage cookie settings through your browser or through the available consent mechanism.

Your Rights

You may request access to your personal data, correction of inaccurate information, deletion where there is no longer a justified need to retain the data, restriction of processing, or withdrawal of previously given consent.

Changes to This Policy

This Privacy Policy may be updated when forms, services, or data-processing practices change. The current version will always be published on this page.